Compliance

10DLC

• What Is 10DLC? Registration, Requirements, and Messaging
• Basic 10DLC registration flow
• 10DLC charges: What you pay and When.
• Choose the right category for your 10DLC use case
• Register your Brand and Use-case for 10DLC in CallHub
• Campaign Verify Token and Political Use Cases with 10DLC

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SHAKEN/STIR

• My STIR/SHAKEN registration failed. What are the next steps?
• CNAM for Caller IDs
• How to enable SHAKEN/STIR on CallHub?
• What are the different attestation levels for SHAKEN/STIR?
• What is SHAKEN/STIR? Why is it required?

Spam Label Shield

• How to enable Spam Label Shield on my calling campaigns?
• What is Spam Label Shield? Why is it required in my campaigns?

Calling and Messaging

• iOS 26 and CallHub Campaigns: What Campaign Managers Should Know
• Best Practices to make calls through the Call Center and stay Compliant.
• The End of Unregistered 10-digit Numbers for A2P texting in US
• Calling Insights: Unanswered call rate and Average call duration for Call Center campaigns
• Messaging Insights: Message Error and Opt-out rates for SMS campaigns
• Verifying Identity to rent numbers from the dashboard

Usage and Data

• Profanity Filteration on Text Messages
• Data backup and purging
• User Permissions for CallHub accounts
• Acceptable Usage Policy and Violations
• Using Short Codes while complying with CTIA
• GDPR - General Data Protection Regulation

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