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CallHub Customer Support
Calling and Messaging
Calling Insights: Unanswered call rate and Average call duration for Call Center campaigns
Messaging Insights: Message Error and Opt-out rates for SMS campaigns
Verifying Identity to rent numbers from the dashboard
What are shortcodes and how to use them?
Spam Label Shield
How to enable Spam Label Shield on my calling campaigns?
How is the Campaign health calculated for calling campaigns?
What is Spam Label Shield? Why is it required in my campaigns?
Usage and Data
User Permissions for CallHub accounts
Acceptable Usage Policy and Violations
Messaging Insights: Managing message error rates for SMS campaigns
Using Short Codes while complying with CTIA
GDPR - General Data Protection Regulation