Calling and Messaging
- Best Practices to make calls through the Call Center and stay Compliant.
- Why is my SMS campaign paused automatically?
- Calling Insights: Unanswered call rate and Average call duration for Call Center campaigns
- Messaging Insights: Message Error and Opt-out rates for SMS campaigns
- Verifying Identity to rent numbers from the dashboard
- What are shortcodes and how to use them?