Want to call or text from more than one number? Here's how to validate a new number so you can use it as a Caller ID in your campaigns.
Why use this
Different campaigns often call for different Caller IDs, whether that's a local number for one region or a dedicated line for one team. Validating a number proves you have control of it before CallHub lets you use it as a Caller ID, so you can add as many as you need and pick the right one per campaign.
Before you start
- Requirement: the number you're validating must be able to receive incoming calls.
- Time: a couple of minutes, including a short verification call.
Validate a new number
- Go to Numbers, then click Validated.
- Click New.
- Enter the number you want to validate.
- Answer the call you receive at that number.
- Enter the validation code shown on your screen.
Notes & limits
ⓘ The number must be able to receive incoming calls. Validation works by calling it and having you enter the code shown.
FAQs
Why do I need to validate a number before using it as Caller ID?
It confirms you control the number. CallHub calls it and has you enter the validation code shown on your screen.
What if the number can't receive incoming calls?
You won't be able to validate it. Use a number that can receive calls instead.
Can I validate more than one number?
Yes. Repeat these steps for each number you want to add as a Caller ID.
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