Mahesh Nayak
CallHub Support Team- Total activity 341
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Activity overview
Latest activity by Mahesh Nayak-
Mahesh Nayak created an article,
Set up an Email Campaign on CallHub
Want another channel for nurturing your contacts beyond calls and texts? An Email Campaign sends templated, scheduled emails to your contact lists or segments, right alongside your SMS and Call Cen...
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Mahesh Nayak created an article,
Set up a Relational Organizing campaign
Want your volunteers reaching out to people who already know and trust them, instead of a shared list of strangers? A Relational Organizing campaign turns each volunteer's own contacts, friends, fa...
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Mahesh Nayak created an article,
Check stats and export results for Inbound calls
Want to know how your inbound calls are doing on a Call Center campaign? This article shows you where to find inbound call stats and how to filter and export the results.Why check inbound statsWhen...
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Mahesh Nayak created an article,
Understand how Inbound calls work in a Call Center campaign
Ever wonder what happens when a contact calls your campaign number back? This article walks you through the full journey of an inbound call, from the moment the caller dials to what your agents see...
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Mahesh Nayak created an article,
Look up SMS error codes and Fix Delivery failures
Use this guide to understand why an SMS failed and what you can do to resolve it. It explains common SMS error codes and the recommended next steps for failed messages in CallHub texting campaigns....
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Mahesh Nayak created an article,
Understand message length, segments, and billing
Learn how CallHub counts characters, splits long texts into segments, and bills per segment, so you can write messages that cost what you expect. This applies to anyone sending texts through Text B...
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Mahesh Nayak created an article,
Choose between SMS and MMS for your texting campaign
Deciding whether to send plain text or text with media? This article explains what SMS and MMS each do, how they differ, and which one fits your message, audience, and budget.The format you pick af...
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Mahesh Nayak created an article,
Set up Smart Call Recording in a Call Center campaign
Turn on call recording that automatically follows US consent laws, so you can record calls in your Call Center campaign without tracking state rules yourself.Why use Smart Call RecordingCall record...
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Mahesh Nayak created an article,
Set up Language Based Routing in a Call Center campaign
Want your Spanish-speaking contacts to reach Spanish-speaking agents automatically? Language Based Routing connects each contact to an agent who speaks their preferred language, all within a single...
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Mahesh Nayak created an article,
Understand how retries work in a Call Center campaign
Understand how CallHub automatically calls back contacts who didn't answer, so you can read your campaign stats correctly and set retry limits with confidence. This article is for campaign managers...