Mahesh Nayak
CallHub Support Team- Total activity 437
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Activity overview
Latest activity by Mahesh Nayak-
Mahesh Nayak created an article,
Email Management for CallHub Users
CallHub sends email notifications to keep your team informed — things like contact list upload summaries, low credit alerts, compliance updates, and more. By default, these emails go to the account...
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Mahesh Nayak created an article,
Campaigns: Archive and Drafts
Managing campaigns takes time and effort. Whether you are setting up a new calling campaign or reviewing an older one, CallHub gives you two features to make your work easier: Campaign Drafts and C...
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Mahesh Nayak created an article,
Calling in Peer to Peer Texting Campaigns
When you're texting a contact through a Peer-to-Peer (P2P) campaign, sometimes the conversation gets to a point where a quick call would move things forward faster. Maybe the contact has questions ...
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Mahesh Nayak created an article,
Unified Goals Dashboard
As a campaign manager, you run a lot of moving parts — phone banks, text messages, surveys, emails — all at once. But until now, there was no easy way to see how all of it was working together.The ...
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Mahesh Nayak created an article,
Data Sync from CallHub Campaigns to Raiser’s Edge NXT
This article explains what data is sent from CallHub to Raiser’s Edge for different campaign types. The system records all the sync back activity as Actions in Raiser’s Edge.Data Sync back format f...
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Mahesh Nayak created an article,
Smart Call Recording set up in Call Center Campaigns
Smart Call Recording allows you to stay compliant with the call recording laws for every state. The system automatically categorizes the contacts based on a specific criteria but also gives you the...
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Mahesh Nayak created an article,
Smart Recording and Call Intelligence
Call recording laws in the United States can be confusing. Different states follow different consent rules, and when calls involve participants in multiple states, compliance becomes even more impo...
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Mahesh Nayak created an article,
Direct campaign links for Call Center and P2P Texting campaigns
As a campaign manager, you can share direct links so agents and volunteers join your campaign instantly—without searching for it on the platform. This guide explains the two types of links availabl...
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Mahesh Nayak created an article,
Pre-activated Agent creation on CallHub
As a Campaign Manager, you can now create ready-to-use agent accounts instantly—without waiting for email activation. This feature helps you onboard volunteers faster and start campaigns without de...
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Mahesh Nayak created an article,
Recurrences in Reports
When a campaign is set to recur, the system will send the texts/calls according to the recurrence schedule. Messages/Calls will be sent daily, weekly, monthly, or according to a custom schedule. As...