Mahesh Nayak
CallHub Support Team- Total activity 313
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Activity overview
Latest activity by Mahesh Nayak-
Mahesh Nayak commented,
This happens if your contact lists have Landline/VoIP numbers. You can check the campaign overview for Filtered numbers. If you hover over the Filtered numbers, you can navigate to "Export Results ...
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Mahesh Nayak created an article,
Follow up Texting in Call Center Campaigns - Mobile App
With the Follow-up Texting feature, the agents can follow up with the contacts over a text message or send a message manually with more details on the reason for the call. Add Message Templates Du...
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Mahesh Nayak created an article,
Patch-through Calling in Call Center Campaigns - Mobile App
With the Patch-through calling feature, agents can connect contacts to key decision-makers. As a manager, you can select a list of patch-through numbers and assign them to a campaign. This allows a...
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Mahesh Nayak created an article,
Agent Call Reports
Agent Call Reports gives you, as a user, the ability to track multiple metrics of an agent(s) for the calling campaigns of your account. With the agent reports, you can generate reports for calls d...
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Mahesh Nayak created an article,
One-time Vetting fees for 10DLC Campaign Registration
Connectivity Partners (CNPs) have introduced a one-time vetting fee of $15 to review 10DLC campaigns that are applied with them. 10DLC campaigns that are registered on and after February 1, 2023, w...
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Mahesh Nayak created an article,
Deleting Contacts and Contact Lists
The contacts and contact lists can be deleted from the CallHub dashboard by following the steps below. Deleting a Single Contact - To delete a single contact, navigate to Contacts > Select the con...
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Mahesh Nayak created an article,
Campaign Verify Token registration for 10DLC Political Use cases
Authorization Tokens for 10DLC Political Campaigns submitted to Campaign Verify before November 15, 2022, will be valid until January 31, 2023. If you registered for a Campaign Verify Token before ...
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Mahesh Nayak created an article,
Types of Mobile App notifications and steps to enable them.
The CallHub Mobile App notifications are available on Call Center and Peer-to-Peer Texting campaigns. The option to enable or disable notifications is available within the campaign creation flow. S...
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Mahesh Nayak created an article,
CallHub Mobile App notifications and how they will help your campaigns.
Push notifications for an application help notify users about any upcoming events and thus gather more audience to make the event successful. In CallHub, we have implemented push notifications to h...
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Mahesh Nayak created an article,
2FA on CallHub accounts
To ensure the security of the CallHub accounts beyond just using a username and password, we have implemented 2-Factor Authentication on user accounts. 2FA adds an extra layer of security to your ...