How to add Credits?

Want to run a campaign on CallHub's Pay as you go plan? Here's how to add credits with a card, and how to set up auto-recharge so you don't run out mid-campaign.

Credits are what pay for your calls, texts, and rented numbers on the Pay as you go plan. Adding them takes a couple of minutes, and turning on auto-recharge means you don't have to watch your balance yourself. Once it's set, CallHub tops up your account automatically whenever it drops below the level you choose, so a campaign never stalls because you ran out of credits partway through.

Before you start

• Payment method: a credit or debit card.
• Time: under 5 minutes.

Add credits

1. Log in to your CallHub account.

2. Click the $ icon at the top of the page. 

   

3. In the Recharge section, select how many credits you want to add. 

   

4. Enter your card details. 

   

5. Click Pay now to complete the payment.

Turn on auto-recharge

6. Recharge your account once, following the steps above, so CallHub can save your card. The Auto-recharge option only appears after your first recharge. 

   

7. Select the credit threshold that should trigger a recharge, the balance at which you want your card charged again.
8. Select the amount you want charged each time your balance hits that threshold.

Notes & limits

ⓘ NOTE: Auto-recharge doesn't appear until you've recharged your account at least once and saved a card.

✓ Managing sub-accounts too? See Credit Management & Auto Recharge for Primary and Sub-Accounts to set this up for each one.

FAQs

What payment methods can I use to add credits? 
A credit or debit card, under the Pay as you go plan.

Why don't I see the Auto-recharge option? 
It only appears after you've recharged your account once, since CallHub needs a saved card to auto-recharge against.

What does auto-recharge actually do? 
Once it's on, CallHub adds credits automatically whenever your balance drops below the threshold you chose, using the amount you set.