Tarun

CallHub Support Team
Great answers
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Activity overview

Latest activity by Tarun

  • Tarun created an article,

    Unlocking the Power of CallHub: A Comprehensive API Overview

    1. Getting Started
    2. Beginner's Guide

      🚀 Getting Started with CallHub API API Endpoint: Each CallHub account may have a unique API endpoint. To find your specific API endpoint, please refer to your account settings as outlined in t...

    • Tarun
    • Updated
    • 1 follower
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  • Tarun created an article,

    A Simple Guide to Using MMS in CallHub

    1. Product Guides
    2. MMS

    MMS (Multimedia Messaging Service) lets you send pictures, videos, and audio files along with text messages. This makes your messages more engaging compared to simple text (SMS). With CallHub, you ...

    • Tarun
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Tarun created an article,

    Key Elements of an Effective 10DLC Call-to-Action

    1. Compliance
    2. 10DLC

    A Call-to-Action (CTA) is a critical element in 10DLC messaging that ensures consumers provide explicit consent to receive text messages. It communicates the purpose of the messaging program and in...

    • Tarun
    • Updated
    • 1 follower
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  • Tarun commented,

    1. Community
    2. General Discussion
    3. DNC reason – NOT AUTHORIZED MOBILE

    Robb, It appears that your contact list contains mobile phone numbers, and the "Don't call cell phone numbers" setting was enabled when creating the campaign. This may be why the calls are not goin...

  • Tarun created an article,

    Guide to Updating Data Fields for Existing Contacts in CallHub.

    1. Product Guides
    2. Contacts and Contact Lists

    In CallHub, you can easily update data fields for existing contacts by uploading a CSV file. This feature simplifies the process of managing contact information in bulk. However, it is crucial to e...

    • Tarun
    • Updated
    • 2 followers
    • 0 comments
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  • Tarun commented,

    1. Community
    2. General Discussion
    3. Not able to connect with VAN

    Hi Bob, Can you please verify the following: The folder where you have saved your lists should be accessible to the API user account. The folder should only contain saved lists and not saved searc...

  • Tarun commented,

    1. Community
    2. General Discussion
    3. Missing Contact Attempts in Campaign Report

    Hi Ana, In your account, there are two types of reports available to you: Call Reports: This report provides a comprehensive record of all calls made and received through your account. You can fi...

  • Tarun commented,

    1. Community
    2. General Discussion
    3. Email change

    Hi Ana,To enhance the security of your account, email change is restricted. You may send a request to the support (support@callhub.io) team from your registered(current) email address(linked with t...

  • Tarun commented,

    1. Community
    2. General Discussion
    3. Locked out

    With the compliance and security requirements, we recently implemented a password policy with which the user accounts are locked if they exceed their limit of incorrect login attempts. Currently, t...

  • Tarun commented,

    1. Community
    2. General Discussion
    3. Issue running Voice broadcast campaign

    The error you're receiving may be due to an issue with the audio file encoding used in your campaign. To resolve this, try converting the audio file to either .wav or .mp3 format using an audio con...