Tarun
CallHub Support Team- Total activity 275
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Activity overview
Latest activity by Tarun-
Tarun created an article,
Guide to Updating Data Fields for Existing Contacts in CallHub.
In CallHub, you can easily update data fields for existing contacts by uploading a CSV file. This feature simplifies the process of managing contact information in bulk. However, it is crucial to e...
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Tarun commented,
Hi Bob, Can you please verify the following: The folder where you have saved your lists should be accessible to the API user account. The folder should only contain saved lists and not saved searc...
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Tarun commented,
Hi Ana, In your account, there are two types of reports available to you: Call Reports: This report provides a comprehensive record of all calls made and received through your account. You can fi...
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Tarun commented,
Hi Ana,To enhance the security of your account, email change is restricted. You may send a request to the support (support@callhub.io) team from your registered(current) email address(linked with t...
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Tarun commented,
With the compliance and security requirements, we recently implemented a password policy with which the user accounts are locked if they exceed their limit of incorrect login attempts. Currently, t...
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Tarun commented,
The error you're receiving may be due to an issue with the audio file encoding used in your campaign. To resolve this, try converting the audio file to either .wav or .mp3 format using an audio con...
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Tarun commented,
Hi Oliver,Our team has accepted the feature you requested. It will be available in future releases.
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Tarun created a post,
How to request for a new Feature?
When requesting a feature, it's important to follow certain rules to ensure that your request is clear, concise, and actionable. Here are some rules to keep in mind when making a feature request: ...
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Tarun created an article,
How to get VAN API key to use with CallHub.
You need an API key to connect to NGPVAN from CallHub. If you don't already have it, here are the steps to follow for this integration setup. Campaign managers should be able to connect to NGPVAN f...
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Tarun created an article,
Contact assignment in Peer to Peer Texting campaigns.
Peer to Peer Texting campaigns allows agents to have real-time conversations with people. Contact assignment makes campaigns more efficient. To make your campaign successful, it is important that y...