Managed Groups for multiple CallHub accounts

Manage several CallHub accounts for your organization? Set up a Managed Group so you can log in once and switch between them, instead of juggling separate usernames and passwords.

Why use this

Without a Managed Group, you'd need to remember a separate username and password for every account your organization runs, and log out and back in each time you switch. A Managed Group gives you one login, tied to a dedicated Account Manager email, that lets you move between every linked account from a single dashboard.

Before you start

• Setup requires Support: CallHub Support sets up your Managed Group on the backend. You can't create one yourself.
• Username requirement: the Managed Group's login email can't already be used to sign up on CallHub. It needs to be a dedicated email just for the group.
• No account limit: you can link as many accounts to your Managed Group as you need.

Set up your Managed Group

1. Decide on a dedicated email address for your Managed Group's login, one that isn't already registered on CallHub.
2. Contact CallHub Support with a ticket at https://support.callhub.io, and they'll set up your Managed Group and link your accounts to it.
3. Send a new ticket any time you want to add another account. There's no limit to how many you can link.

Log in and switch between accounts

4. Go to the login page and sign in with your Managed Group's Account Manager email. 

   

5. From the list of Managed accounts shown, select the account you want from the dropdown. 

   

6. Click Continue to log in to that account. 

   

Notes & limits

ⓘ Billing details aren't shown by default for Managed Groups or accounts. Create a ticket with Support if you need billing access enabled.

FAQs

Can I set up a Managed Group myself? 
No. Contact Support with a ticket, and they'll set it up on the backend.

Is there a limit to how many accounts I can link? 
No. You can link as many managed accounts as you need.

Can I see billing information for managed accounts? Not by default. Contact Support if you need it enabled.

What username do I use to log in to the group? 
The Account Manager email set up for the group. It has to be an email that isn't already used to sign up elsewhere on CallHub.