Organizations having multiple accounts on CallHub can manage all their account progress through a single login.
The manage accounts feature allows a campaign manager/account admin to manage multiple accounts linked to their organization using a single username and password. So now, you do not have to keep remembering usernames and passwords to log in to different accounts every time.
The main group is the Managed Group, and the accounts added to the group are Managed accounts. The username to log in to the managed group is the Account manager email. One or more managed accounts can be linked to the managed group, and there are no limitations to the number of accounts that can be linked.
Note: The username of the Managed group has to be an email that is not used to sign up on CallHub.
This feature can be set up for your account by the Support team through the backend. Whenever you need to add an account to your group, you may send a ticket through https://support.callhub.io, and the CallHub Support team will add them.
How to use the Managed Group feature?
You need to log in to your managed group using the default login link - https://app.callhub.io/login with the username of your managed group.
Once you are logged in with your Account manager email/access, you will be directed to a page where you can find the list of Managed accounts added to your group.
From the dropdown, you may select the account you wish to access.
Click on Continue to login into the managed account. Once you are in, you will be able to view the dashboard and campaigns of the managed account.
Note: By default, access to Billing details is not provided for Managed Groups and accounts. If required, please create a ticket with Support from https://support.callhub.io, and we will help you with the next steps.
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