A new phonebook from Pending contacts can be created in Peer to Peer Texting, Call Center campaign, and Text Broadcast campaigns.
The number of Pending contacts in a campaign can be found in the "Overview" tab of the campaign under "Campaign Statistics". The phonebook of the Pending contacts can be created from the "Results" tab of the campaign. From the dashboard, navigate to Campaigns > Choose the campaign > Results > Create a phonebook(dropdown) > of Pending.
Call Center Campaign:
Peer to Peer Texting Campaign:
Text Broadcast Campaign:
The progress of the phonebook creation will be available in the "Phonebooks" section of your CallHub dashboard and you will receive an email to your registered email address after all the contacts are updated in the new phonebook.
Note: If the contact count under Pending is zero, no contacts will be added to the new phonebook that you have created from the Results tab.