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  3. Call Center Campaign

Call Center Campaign

  • How to make calls using a Preview Dialer in a Call Center campaign?
  • Preview Dialer: Prepare, Personalize, Perform
  • Inbox for Call Center Campaigns
  • Suppression Lists for Call Center campaigns
  • Proactive number swapping series using Spam Label Shield
  • Questions names for Scripts in a Call Center campaign
  • Live Edit of Scripts in a Call Center campaign
  • Proactive Number Rotation for Dynamic Caller IDs
  • Best Practices for increasing the pickup rate in Call Center campaigns
  • Multi-Select Questions in a Call Center Campaign
  • Rented numbers on Follow up texting for Call Center campaigns
  • Agent Call Reports
  • Common issues faced on Browser-based calls and how to resolve?
  • Unable to make calls in the browser
  • How to create a Call Center campaign?
  • How to setup Branching Scripts in a Call Center Campaign?
  • How will agents use Branching Scripts during a call?
  • Dispositions in Call Center campaigns
  • How to add a Custom Disposition in CallHub?
  • Disposition based Tagging
  • How do retries work?
  • Dialers in CallHub
  • How to use an Auto Dialer?
  • How to use a Predictive Dialer?
  • How to create a Patch-through calling campaign?
  • How to add Patch-Through numbers for a call center campaign.
  • DNC - Do not Contact
  • How to activate an agent account?
  • Connection preferences for agents
  • Enable Browser Calls for CallCenter
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CallHub Customer Support