How To Change/Update Credit Card

Managing your payment information in CallHub is essential to keep your campaigns running smoothly. Whether your credit card has expired, you’ve received a new card, or you want to switch to a different payment method, updating your credit card is quick and secure. This guide walks you through the process step by step, ensuring your new card is properly saved for all future payments.

Follow these simple steps to securely replace your current card details so your campaigns continue running smoothly.

• Log in to your CallHub account.

• Click the "$" sign at the top-right of your dashboard to access the credit section.

• Select the amount you wish to add and click Add credits.

• Click the "Change Card" button to update your payment method.

• Enter your new credit card details and click Pay Now.

• Confirm update – after payment, your old card details will be replaced with the new one.

Tip: If you encounter issues while updating your card, try clearing your browser cache or using a different browser. Ensure your new card is active and has sufficient funds.

Common Questions & Issues

Q: What if my payment fails after updating my card?

• Ensure your new card has sufficient funds and is not expired. If the issue persists, contact CallHub support.

Q: Can I use a prepaid card to add credits?

• CallHub does not accept payments from prepaid cards. Please use a credit or debit card.

If you encounter any issues while updating your credit card or have questions about payments, our support team is here to help. You can submit a request through the CallHub Support portal, use the live chat available on your dashboard during business hours, or email us at support@callhub.io. We’re happy to assist and ensure your campaigns continue without interruption.