Understanding the “Donation Link Not Supported” Message

When you see this message

If you see “Donation link not supported. Some features may be limited,” don’t worry—your donation link will still work in your campaign.

Why this happens

CallHub allows you to share any donation form link with your contacts. However, our platform is specially designed to work best with Raiser’s Edge NXT.

With Raiser’s Edge NXT, you get:

• Automatic syncing of donations with your CRM

• Personalized donation links for each contact

• Easier tracking of contributions

What you should do

👉 If you want the most seamless and data-driven fundraising experience, we recommend connecting your campaigns with Raiser’s Edge NXT.
👉 If you’re happy using your current donation form, you can continue without any issues—the message is just letting you know that some extras won’t be available.

Need help?

If you’re unsure, you can always ask us. Our team is here to help you set up donation links or explain the best option for your campaign. Just reach out to support@callhub.io