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  1. CallHub
  2. FAQs

FAQs

Shortcodes

  • Using Short Codes while complying with CTIA
  • What is shortcode?
  • How to rent Shared Shortcodes and Keywords
  • CTIA Audit

Pricing

  • How to check Call and SMS pricing in my account?
  • How does Call Center Pricing Work
  • How much is the charge for the transfer in Voice Broadcasts?
  • Is there a cost for text messages that are not delivered?
  • How are rented phone numbers charged?
  • Do I have to pay for busy or invalid numbers?
See all 7 articles

Rules, Compliance, and policies

  • Verifying Identity to rent numbers from the dashboard
  • What are shortcodes and how to use them?
  • GDPR - General Data Protection Regulation
  • TCPA compliance

General

  • How to report an issue?
  • How DNC works in Campaigns?
  • CallHub Address for FEC submission
  • Browser calls not working?
  • Why my account is charged when I am not running any campaign?
  • How are calls charged in call centre campaigns?
See all 49 articles
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