FAQs

Shortcodes

• Using Short Codes while complying with CTIA
• What is shortcode?
• How to rent Shared Shortcodes and Keywords
• CTIA Audit

Pricing

• How to check Call and SMS pricing in my account?
• How does Call Center Pricing Work
• How much is the charge for the transfer in Voice Broadcasts?
• Is there a cost for text messages that are not delivered?
• How are rented phone numbers charged?
• Do I have to pay for busy or invalid numbers?

See all 7 articles

Rules, Compliance, and policies

• Verifying Identity to rent numbers from the dashboard
• What are shortcodes and how to use them?
• GDPR - General Data Protection Regulation
• TCPA compliance

General

• How to report an issue?
• How DNC works in Campaigns?
• CallHub Address for FEC submission
• Browser calls not working?
• Why my account is charged when I am not running any campaign?
• How are calls charged in call centre campaigns?

See all 49 articles