Tarun
CallHub Support Team- Total activity 238
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Recent activity by Tarun-
How to create a Call Center campaign?
Your guide to building a call center campaign on CallHub from the ground up. We cover everything from scripts, dispositions, to follow-up texts. CallHub's Call Center lets you connect with your co...
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GDPR - General Data Protection Regulation
GDPR is a legal framework that sets guidelines to collect and process personal information from people who live in the European Union (EU). Since the Regulation applies regardless of where website...
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CTIA Audit
CTIA has established rules for ShortCode programs, which are enforced through audits. If your SMS campaign is found to be in violation of the CTIA rules during one of these audits, the CTIA will re...
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Zapier Integration: Call Center Webhooks and Google Sheets
Prerequisites: Zapier Account Google Sheet with headers(details that you wish to fill in Sheet) CallHub API Key CallHub event (cc.notes) Test Call Center Campaign in CallHub Call Center Webhook a...
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Do you have MMS feature?
MMS drives more engagement. No wonder a lot of you have asked, "Do you have MMS feature". Yes, we do. Here are the technicalities to know. Yes, with CallHub, you can send out MMS along with a text ...
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Call Center campaign using NationBuilder surveys
In this article, we will discuss how to set up a Call Center campaign on CallHub using the NationBuilder integration fields. Connect to NationBuilder in CallHub. Go to 'Dashboard' and select creat...
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How to validate a new number?
Validated numbers are used as Caller IDs in CallCenter and Voice broadcast campaigns. If you want to validate a new number, you can do that in 3 simple steps. Click the "Numbers" tab in the left pa...
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How to use the household feature on the agent console?
The Household feature in CallHub helps agents handle calls when they reach different members of the same household. It allows agents to save survey responses, dispositions, and notes for each conta...
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Which SMS campaign is best for me?
Choose the right campaign for your SMS outreach based on the use case, list size, campaign timeline, and other additional aspects. In case your use case is such that you have to send long text mes...
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How to Import NationBuilder call list in CallHub?
Make sure that you have already integrated NationBuilder with CallHub. If not yet integrated, click here for details. Follow these steps to import contacts from Nationbuilder in CallHub. Create ...