Tarun
CallHub Support Team- Total activity 238
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Recent activity by Tarun-
What are my payment options?
We accept Visa, Mastercard, American Express, JCB, Discover, and Diners Club. We also accept wire transfers as a form of payment. If you want to use a wire transfer, please contact us at sales@cal...
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How to change/Stop Hold Music
In Call Center (CC) campaigns, agents hear hold music while waiting for the next call to connect. While this helps fill the silence, long shifts can make the music repetitive or distracting. If you...
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How to create a contact list for Calling or SMS campaign?
Before running any campaign, it is essential to ensure that you have set up your contact list correctly. The following guide will help you do this. Calling Campaigns If you wish to run a call cente...
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Using Short Codes while complying with CTIA
The CTIA is a trade organization focused on the US wireless communication industry. Here's how to use Short Codes while complying with them. CTIA includes carriers, industry members, and other prof...
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What is shortcode?
A shortcode is typically a 5-6 digit number just like telephone number but designed to send and receive text messages. It allows to send messages in high volume and generally used by businesses to ...
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Best Practices for Obtaining Opt-In Consent from Users
Before initiating any messaging campaigns through CallHub, obtaining explicit opt-in consent from your users is essential. This ensures compliance with texting regulations and fosters trust with yo...
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CallHub-Luminate Online Integration
What is Blackbaud? Blackbaud provides software and services for non-profits such as CRM, marketing campaigns, Fundraising, finance and accounting, and analytics. More than 27,000 Non-profits use Bl...
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How to create a Call Center campaign?
Your guide to building a call center campaign on CallHub from the ground up. We cover everything from scripts, dispositions, to follow-up texts. CallHub's Call Center lets you connect with your co...
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GDPR - General Data Protection Regulation
GDPR is a legal framework that sets guidelines to collect and process personal information from people who live in the European Union (EU). Since the Regulation applies regardless of where website...
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CTIA Audit
CTIA has established rules for ShortCode programs, which are enforced through audits. If your SMS campaign is found to be in violation of the CTIA rules during one of these audits, the CTIA will re...