Mahesh Nayak
CallHub Support Team- Total activity 441
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Articles
Recent activity by Mahesh Nayak-
Is there a limit on sending test texts to my number?
Yes, you can send only 10 test messages to a specific number for a period of 24 hours.
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Best Practices to make calls through the Call Center and stay Compliant.
When it comes to making compliant calls, there are several best practices you should follow. These practices help ensure that you comply with applicable regulations and maintain a respectful and pr...
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How to Download Credit Usage Invoices for Your Account
Usage invoices are important for keeping track of your expenses in CallHub. They provide a detailed record of the services you’ve used, the associated charges, and ensure transparency in billing. W...
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Data backup and purging
Data backup and data purging are two important practices for managing your account information securely. While data backup helps you preserve important campaign records for future use, data purging...
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Relational Organizing - A Brief Introduction
Relational organizing is a powerful tool for creating change within communities. It involves utilizing personal relationships and connections to mobilize individuals and create a network of volunte...
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Follow up Texting in Call Center Campaigns - Mobile App
With the Follow-up Texting feature, the agents can follow up with the contacts over a text message or send a message manually with more details on the reason for the call. Add Message Templates Du...
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Patch-through Calling in Call Center Campaigns - Mobile App
With the Patch-through calling feature, agents can connect contacts to key decision-makers. As a manager, you can select a list of patch-through numbers and assign them to a campaign. This allows a...
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Deleting Contacts and Contact Lists
The contacts and contact lists can be deleted from the CallHub dashboard by following the steps below. Deleting a Single Contact - To delete a single contact, navigate to Contacts > Select the con...
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Types of Mobile App Notifications and How to Enable Them
The CallHub Mobile App provides helpful notifications for agents working on Call Center and Peer-to-Peer (P2P) Texting campaigns. These notifications ensure that agents stay updated about their ass...
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CallHub Mobile App notifications and how they will help your campaigns.
Push notifications for an application help notify users about any upcoming events and thus gather more audience to make the event successful. In CallHub, we have implemented push notifications to h...