Request New Features or Improvements in CallHub

Sometimes CallHub may not yet have a feature you need. This guide shows how to submit your idea to the Product team so it can be evaluated and potentially implemented.

What “Request a Feature” Means

• A formal way to suggest new features or improvements.

• The Product team reviews all submissions for consideration in future releases.

• Submitting a feature request does not guarantee immediate implementation but helps shape the product roadmap.

Tip: Search for existing ideas before submitting. If a similar feature has already been requested, upvote it instead. This helps the Product team prioritize popular requests and avoids duplicates.

Below are the steps to request a feature: 

Step 1: Log in to your CallHub account and click on the account name on the dropdown menu in the right panel; find the option 'Request a feature' as shown below.

Step 2: You will be redirected to a new tab, and on the right panel, you will find the button "Submit idea"

Step 3: This opens up the dialog box to enter the specifications regarding your request. You may include all the necessary details and also select their importance before submitting it. 

Step 4: Voila! You have successfully submitted a request for a feature. The product team will review it, and updates will follow.

Step 5: You can also browse other ideas that have been submitted by other users who have provided us with valuable input.

What Happens After Submission

• Your request is reviewed by the Product team.

• You can browse other submitted ideas to see if similar suggestions exist.

• You may receive updates if the team decides to act on your idea.