MMS broadcast

Glam up your texts with images, videos, GIFs, and more! An MMS broadcast is easy to set up on CallHub and offers better engagement.

Multimedia Messaging Service (MMS), also called “picture messaging”, lets you send images, GIFs, or PDFs along with text. The MMS broadcast feature allows you to send messages in bulk to your contacts. Click here to see supported formats on CallHub.

Before sending MMS, ensure that you have uploaded the media/file you want to send. If not, follow these steps:

Step 1:

• Go to the media section and click Upload.

• Select the file from your device that you want to broadcast in your campaign.

Step 2:

• After the file is uploaded to your CallHub dashboard, click SMS broadcasting to create a campaign.

• Enter a campaign name and select a contact list. Click How to import contacts to learn more.

Step 3:

• In the script section, select the media option to choose your uploaded file.

• You can also include a text message along with the MMS.

Step 4:

• Fill in the following settings:

  • Email Replies: Enter the email address where you want notifications of all responses.

Note: You cannot reply to an incoming message from your email. To reply to an incoming message, you need to log in to your CallHub dashboard, navigate to the Campaign > Responses > Click on the message > Editor > Reply

• • Max Retries: Set the number of retries for failed or unsent messages. Messages may fail if the contact is unreachable. Check the Text message error codes for reference.

  • Time Between Retries: Set the delay in seconds before retrying a message.

Step 5:

• Schedule the campaign by selecting the start and finish dates, operational days, and operational hours.

Note: MMS broadcast is only supported in the US and Canada. Click here for the full list of supported countries.