ActBlue | CallHub

ActBlue is a fundraising platform used by nonprofits and campaign organizations to collect online donations seamlessly. Integrating ActBlue with CallHub makes it possible to track donation activity directly alongside your outreach campaigns, bringing donor data, fundraising insights, and communications together in one place.

Why Integrate ActBlue with CallHub?

Integrating ActBlue with CallHub brings key advantages:

• Streamlined Campaign Management: Connect outreach and fundraising while keeping donor information updated in real-time.
• Reduced Manual Effort: Avoid back-and-forth data imports with automated webhooks and field mapping.
• Deeper Insights: Track donations per campaign and per contact, so agents have full visibility on supporter activity.
• Enhanced User Experience: Contacts receive personalized donation links, reducing friction and increasing conversion rates.

This integration enables campaign managers and agents to engage supporters and view donation activity within a single workflow, minimizing errors and maximizing campaign impact.

How Will It Help Users?

• Easy Integration Setup: View ActBlue in the Integrations section, copy the webhook credentials, and follow the step-by-step instructions to connect your accounts.

• Contact Field Mapping: Once approved, default contact fields (e.g., First Name, Last Name, Email) are automatically mapped, and users can map additional fields to ActBlue.

  Field mapping is disabled until the webhook is approved, with a clear banner notifying users.

• Donation Link Usage: Insert ActBlue donation forms into campaigns (Text-to-Donate, Text Broadcast, Peer-to-Peer). Smart prompt alerts you if integration isn’t connected or if links are reused.

  Duplicate donation links are flagged, ensuring one active campaign per donation form link.

• Real-Time Donation Tracking: Automatically view donation stats and contact history within campaign analytics and the agent console.

  See totals, recent giving, and individual donation events, including campaign source and date.

• Orphan Contacts Handling: Optionally opt in to create new contacts for donors not matched by phone/email, with transparency on how contacts are matched.