Tarun
CallHub Support Team- Total activity 118
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Recent activity by Tarun-
Unlocking the Power of CallHub: A Comprehensive API Overview
Want to automate campaigns, sync contacts, or build a custom integration against CallHub? Here's what the API can do and how to authenticate your first request.Before you start Access: your CallHu...
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Guide to Updating Data Fields for Existing Contacts in CallHub.
In CallHub, you can easily update data fields for existing contacts by uploading a CSV file. This feature simplifies the process of managing contact information in bulk. However, it is crucial to e...
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Why is a number that I rented not present during SMS campaign creation?
If a phone number you rented for SMS/Texting is not listed while creating a campaign, there is a running campaign using that number. To re-use the number, stop the campaign using it. There can be ...
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Can I use my phone number as Caller ID for text messages?
Within the US, Canada, Australia, and the United Kingdom, you cannot use your phone number as a Caller ID to send messages in SMS campaigns. You'll have to rent a number from us. While the regulat...
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Where can I find the Call recordings of my campaign?
Call recordings will be available in the results tab of your Call Center campaign. Click on the campaign and navigate to Results > Notes. Note: Calls will be recorded only if Record all Calls opti...
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Configuring Privacy Settings in Your Call Center Campaigns
Protecting your contacts’ personal information is crucial for both privacy and compliance. CallHub’s privacy settings allow you to control exactly what information your agents can view or edit whil...
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How to integrate with CiviCRM?
Connect to CiviCRM Login to CallHub from Login. Once logged in, click on Integrations; you'll find it in the menu at the top of your page. You should be able to view the CiviCRM. You could also br...
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How to set up a Text to Join Campaign?
You can use CallHub's Text to Join campaign for collecting user opt-ins, surveying, and simple data collection. By choosing to opt in, your recipients are signifying that they are interested in you...
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How to collect data for your integration via Text to Join Campaigns?
CallHub allows you to collect contacts at events or rallies using Text to Join Campaigns. While contacts are created in CallHub, you can also add them to your CRM through CallHub integrations. Belo...
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How to add Custom fields in CallHub
Custom fields in CallHub let you capture and store additional information about your contacts beyond the default fields. By adding and managing custom fields, you can tailor your campaigns, persona...