Mahesh Nayak
CallHub Support Team- Total activity 441
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Articles
Recent activity by Mahesh Nayak-
One-time Vetting fees for 10DLC Campaign Registration
Connectivity Partners (CNPs) have introduced a one-time vetting fee of $15 to review 10DLC campaigns that are applied with them. 10DLC campaigns that are registered on and after February 1, 2023, w...
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How will agents use Branching Scripts during a call?
Simplify the agent's call flow handling process. See how the agents can use Branching Scripts while making calls in a Call Center Campaign. Branching Scripts provides segments of information based ...
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US Carrier Penalties for non-compliance of 10DLC messaging
10DLC registration is mandatory for unrestricted texting. Here is a list of US Carrier Penalties for non-compliance with 10DLC messaging. Telecom carriers across the US have adopted a set of standa...
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Linear Scripts v/s Branching Scripts
Brief understanding of why Branching Scripts take the upper hand on Linear Scripts for phone banking with lengthy and complex scripts. Branching Scripts (also Dynamic Scripts) will boost the "ease ...
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Managing Agent Connection Preferences in CallHub
As a campaign manager, you can decide how your agents connect to campaigns. The right connection mode ensures smooth calling, depending on the agent’s internet strength, device, and mobility. This ...
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How to make calls in a campaign as an agent?
A starter kit for your agents on making calls in a campaign on CallHub. Here is a step-by-step break up to get started. The campaign manager needs to assign agents to the campaign. The agents can l...
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How to make calls on Power dialer, Autodialer and Predictive dialer
Increase your outreach rate by choosing the right dialer based on your list quality, the campaign timeline, and the number of agents. In this article, we will explain how to make calls using the th...
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"Campaign not scheduled to make calls" error
Did your agents get a "Campaign not scheduled to make calls" error? Here's why that happens and how you can fix the issue to start calling. In the call center campaign, agents may run into an error...
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Could not connect to the campaign error on browser calls
Did you see the error “Could not connect to the campaign, please refresh and try again” while joining a Call Center campaign from your browser?This usually happens because your browser has not allo...
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Branching Scripts on the CallHub Mobile App
CallHub offers dynamic scripts to make your calling agents' job easy. No more endless scrolling to the right section. Let CallHub handle it. Branching scripts are call center scripts that “branch o...