Sharan
- Total activity 15
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 2
- Subscriptions 0
Articles
Recent activity by Sharan-
10DLC charges: What you pay and When.
Setting up 10DLC on CallHub involves a few separate fees: a one-time brand charge, a quarterly charge per use case, and extras for political senders. This article lists every charge, when it's bill...
-
What a Collaborator can see and do in CallHub
Been added to a CallHub account as a Collaborator, or deciding whether to give someone that role? This article shows what the account looks like from a Collaborator's side. The short version: Colla...
-
Choose the right category for your 10DLC use case
Registering for 10DLC and not sure which use case to pick? Your use case tells carriers what kind of messages you'll send, and picking the wrong one is a common reason registrations get rejected. T...
-
Schedule a callback in a Call Center campaign
Did a contact ask you to call at a later time? Schedule a callback and CallHub calls them back automatically at the time they chose. This article is for campaign managers (who enable the option) an...
-
Read your Text Broadcast results and export Text Reports
Want to see how your Text Broadcast performed and pull the data into a spreadsheet? This article shows you how to read your campaign's statistics, filter and export campaign results, and generate a...
-
Write your 10DLC Message Flow (with opt-in examples)
Registering for 10DLC and stuck on the opt-in or CTA field? This article explains what carriers look for in plain English, then gives you a fill-in template for every opt-in method — so you know ex...
-
Edit Live Scripts and Manage Script questions in a Call Center campaign
Update your script mid-campaign and add questions that turn every call into structured, exportable answers. This guide is for campaign managers and admins who run Call Center campaigns.Contact resp...
-
Understand your Call Center campaign statistics and reports
Want to know exactly how your Call Center campaign performed? This guide explains every statistic on the campaign Overview page and shows you which report to pull when you need the details. It's fo...
-
Compliance message in the initial texts
Noticed an opt-out line attached to your outgoing texts? CallHub adds it automatically to meet US carrier regulations, and drops it once the contact replies. This article explains when the line app...
-
Reduce message filtering and opt-outs in your texting campaigns
Every CallHub account must keep its message error rate and opt-out rate within the limits set by telecom carriers. This article explains both rates and the practices that keep your Text Broadcast a...