Tarun
CallHub Support Team- Total activity 238
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 2
- Subscriptions 131
Articles
Recent activity by Tarun-
How to use Tags feature in your campaigns?
Add tags to your contacts for specific action(s). Generate accurate reports using these tags from CallHub or the CRMs you have integrated. Using the Campaign Tags Feature, You can provide agents an...
-
Contact Household
CallHub has "households" to keep lists clean and campaigns optimized. Here, all contacts with a common number are clubbed in one household. Suppose your contact list has contacts that belong to dif...
-
How to upload and record an audio in CallHub
CallHub system allows you to upload an audio file or record an audio and use it in your Call center or Voice broadcast campaigns. The below steps will help you on how you can upload, record, and l...
-
DNC - Do not Contact
The DNC (Do Not Contact) list in CallHub helps you manage contacts who should not be called or messaged. You can add numbers to this list either manually or in bulk, ensuring compliance with regula...
-
How to activate an agent account?
Need to add a new team member to CallHub? This guide shows you how to create and activate an agent account so they can start making calls or sending messages in Call Center and Peer-to-Peer Texting...
-
How to Choose the Right Dialer for Your CallHub Campaign
Dialers control how fast calls are made, how many calls are attempted in parallel, and how agents are connected to live contacts. Choosing the right one depends on your call list quality, campaign ...
-
How to send text messages from a Call Center Campaign
CallHub allows texting from call center! In this article, we share how to send follow-up texts or manual texts from a Call Center campaign. When agents are on call, they might want to follow up wit...
-
How to Schedule a Callback in CallCenter Campaign.
Did a contact ask you to call at a later time? You can schedule a call back in CallHub's call center and the system will call them automatically. The Schedule a Callback feature lets agents connect...
-
Whitelisting IPs/Ports for Browser calls
If you cannot get your browser calls up and running, we highly recommend you follow the troubleshooting steps in the article - Unable to make calls in the browser. Further, If you have a firewall ...
-
How to Monitor Agent Sessions
Want to ensure quality and guide your team effectively? With CallHub, campaign managers can monitor live agent sessions in real time. You can listen in on calls (in mute mode) and take notes to pro...