Tarun
CallHub Support Team- Total activity 238
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Recent activity by Tarun-
Text Broadcast Overview
CallHub displays all SMS details and the total cost incurred in the campaign. This helps you to check the summary of the SMS Campaign. You can see it in the Overview/Statistics tab of the respectiv...
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For some people, answering machine message gets truncated. Why?
Answering Machine Detection in CallHub After a call is answered, CallHub listens for 5 seconds to detect whether the call is answered by a human or an answering machine. If an answering machine i...
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Possible reasons for a payment failure and how to resolve?
While recharging your account, you may run into issues with your card payments. You may refer to common issues, their details, and the resolution below. The card is away from the place of the issue...
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Call Center campaign with Luminate Online
In this article, we will know how to tag your constituents effectively in the Call Center campaign and sync back relevant data to Luminate Online. Before creating a Call center campaign, please ens...
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Supported File Types and Size Limits for MMS
Choose the right size for an image, gif, or file. Use it in your campaigns instead of huge paragraphs of text. Make your conversations more interactive. CallHub supports sending picture messages, a...
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How Contact Assignment Works in Peer-to-Peer Texting Campaigns
Peer to Peer Texting campaigns allows agents to have real-time conversations with people. Contact assignment makes campaigns more efficient. To make your campaign successful, it is important that y...
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Add Interaction types in Campaign from Luminate Online
Interaction logs help you see how your constituents engage and interact with your organization and how effectively you can communicate with them using CallHub campaigns. In this article, we will di...
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How to setup Voice Broadcast & Call Center Campaign with Dynamic Caller ID?
Dynamic Caller ID allows you to match the region (state/capital/largest city) of the person called. When people recognize the Caller ID as local, they are more likely to pick up, improving your cam...
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Voice broadcast Campaign with Luminate Online
In this article, we will discuss how to set up a Voice broadcasting campaign using the Luminate Online integration. Before creating a Voice broadcast campaign, please ensure that you have connected...
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Peer to Peer Texting Reports
A peer-to-peer texting campaign allows you to send batches of text messages with your agents/volunteers. Here's how to study P2P reports. Once your campaign is finished, you can generate SMS report...