Tarun
CallHub Support Team- Total activity 118
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Recent activity by Tarun-
How to create Sub-accounts and manage credits?
Sub-accounts help in managing different/multiple accounts under one roof. Here's how to create sub-accounts in CallHub and manage credits. Sub-accounts are independent accounts that are linked with...
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Key Elements of an Effective 10DLC Call-to-Action
A Call-to-Action (CTA) is a critical element in 10DLC messaging that ensures consumers provide explicit consent to receive text messages. It communicates the purpose of the messaging program and in...
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Contact Household
CallHub has "households" to keep lists clean and campaigns optimized. Here, all contacts with a common number are clubbed in one household. Suppose your contact list has contacts that belong to dif...
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DNC - Do not Contact
The DNC (Do Not Contact) list in CallHub helps you manage contacts who should not be called or messaged. You can add numbers to this list either manually or in bulk, ensuring compliance with regula...
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How to activate an agent account?
Need to add a new team member to CallHub? This guide shows you how to create and activate an agent account so they can start making calls or sending messages in Call Center and Peer-to-Peer Texting...
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How to Monitor Agent Sessions
Want to ensure quality and guide your team effectively? With CallHub, campaign managers can monitor live agent sessions in real time. You can listen in on calls (in mute mode) and take notes to pro...