Mahesh Nayak
CallHub Support Team- Total activity 441
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Articles
Recent activity by Mahesh Nayak-
What is Campaign Verify? How do I generate a Campaign Verify Token?
If you are a political campaign or committee (PAC) using CallHub for SMS messaging, you must register for 10DLC to unlock special political use cases, high message throughput, and better delivery r...
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Where to find my API key?
Every CallHub account is provided with a unique API that you can use to integrate CallHub with third-party applications. To find your API key: Click your Profile name and select Settings Click on...
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Proactive Number Rotation for Dynamic Caller IDs
Proactive Number Rotation is designed to optimize outbound calling campaigns by dynamically rotating caller IDs to improve call connectivity and increase efficiency. This article provides an overvi...
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Campaign Verify Token registration for 10DLC Political Use cases
Authorization Tokens for 10DLC Political Campaigns submitted to Campaign Verify before November 15, 2022, will be valid until January 31, 2023. If you registered for a Campaign Verify Token before ...
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How to access my Whitelabel dashboard and create users?
If you wish to use Whitelabel as a service, you act as a go-between for your client and a free white label website builder. You essentially rebrand the site builder, add your branding assets to it,...
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Optimizing Call Center Campaigns for Higher Pickup Rates
In Call center campaigns, achieving high pickup rates is pivotal in measuring the campaign's success. Per the recent carrier regulations and standards, we have compiled a comprehensive guide to opt...
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I have a Campaign Verify Token, but I am unable to use it to register Political Use cases. Why?
A Campaign Verify token can be used only once per texting platform. If you have used the Campaign Verify token on another platform similar to CallHub, you will not be able to use the same token whi...
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How to setup a rate plan and assign it to my users on Whitelabel accounts?
A Rate Plan for a user account is basically the default pricing for SMS and Calls they make. You can either set up a default rate plan for all the accounts signing up under your Whitelabel account ...
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Agent Call Reports
Agent Call Reports gives you, as a user, the ability to track multiple metrics of an agent(s) for the calling campaigns of your account. With the agent reports, you can generate reports for calls d...
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Why am I seeing the message - "You have hit your text limit"?
Hit the maximum text limit for 10DLC?--- Here's what you can do to complete your campaigns. Every brand is assigned a specific texting rate and sending limit per day by the Campaign Registry based...