Mahesh Nayak
CallHub Support Team- Total activity 441
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Recent activity by Mahesh Nayak-
How credits work on CallHub?
We have automated the CallHub system so that you can decide what plan works best for you. Let us help you understand what credits are free and how long they can be used/held on your account. With ...
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Can I register multiple use-cases(also called campaigns) with the same brand?
Yes, you can register multiple campaigns(use-cases) under the same brand. However, each campaign will be charged separately with an initial $30 payment for three months, followed by a recurring qua...
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How to Delete contacts in Bulk using CSV file?
In this video, we will show how you can delete contacts in bulk from your CallHub dashboard using a CSV file. You need to have a CSV file with only one column "Phone numbers". A sample file is at...
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Suppression Lists for Call Center campaigns
Users rely on CRMs to track their contacts' activities and integrate various platforms to manage outreach strategies. Often, they run multiple simultaneous outreach efforts, such as calling campaig...
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How do I register for 10DLC with Political Use-case?
Avoid getting filtered by the carriers as Spam and increase your delivery rates. Here's how you can register 10DLC for Political messaging.Political use cases for 10DLC require brand and campaign r...
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Best Practices for managing message filtering and opt-out(s)
CallHub is a texting platform and is legally required to ensure customers follow best practices to keep error rates and opt-out rates within acceptable limits. Telecom regulations are becoming stri...
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Proactive number swapping series using Spam Label Shield
It has been observed that call pickups increase when contacts receive calls from specifically targeted area codes, as demonstrated in past campaigns. However, it is understandable that procuring nu...
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Multiple Carriers for Texting - Rented numbers
As there is a need to stay compliant with the carrier regulations, CallHub set up a system to identify violators on the basis of error rates and Opt-out rates for an account. If a user is found vi...
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How to download payment receipts?
You can view all the payments you have made to CallHub under Payment history in your CallHub dashboard. Click on the $ sign and then click on View under the Payment history section. If you wish...
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Questions names for Scripts in a Call Center campaign
To facilitate the easy downloading of campaign reports, we have introduced an option to rename questions, including MCQs and other types, with custom identifiable names. This feature allows users t...