Sharan
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Activity overview
Latest activity by Sharan-
Sharan created an article,
Schedule a callback in a Call Center campaign
Did a contact ask you to call at a later time? Schedule a callback and CallHub calls them back automatically at the time they chose. This article is for campaign managers (who enable the option) an...
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Sharan created an article,
Edit Live Scripts and Manage Script questions in a Call Center campaign
Update your script mid-campaign and add questions that turn every call into structured, exportable answers. This guide is for campaign managers and admins who run Call Center campaigns.Contact resp...
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Sharan created an article,
Choose the right category for your 10DLC use case
Registering for 10DLC and not sure which use case to pick? Your use case tells carriers what kind of messages you'll send, and picking the wrong one is a common reason registrations get rejected. T...
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Sharan created an article,
10DLC charges: What you pay and When.
Setting up 10DLC on CallHub involves a few separate fees: a one-time brand charge, a quarterly charge per use case, and extras for political senders. This article lists every charge, when it's bill...
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Sharan created an article,
Write your 10DLC Message Flow (with opt-in examples)
Registering for 10DLC and stuck on the opt-in or CTA field? This article explains what carriers look for in plain English, then gives you a fill-in template for every opt-in method — so you know ex...
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Sharan created an article,
Set Up a Text Broadcast (SMS Blast) campaign
A Text Broadcast campaign (also called an SMS Blast or Text Blast) lets you send a single message in bulk to your contact lists, personalize it for each person with merge tags, and set up keyword-b...
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Sharan created an article,
What is Text to Donate?
Text to Donate is a mobile fundraising method that lets supporters give right from their phones by sending a text. It's built for nonprofits, political campaigns, and community groups that want don...
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Sharan created an article,
Import contacts to CallHub
Want to get your contacts into CallHub so you can start calling and texting them? You can add people one at a time or import thousands at once from a CSV file. This article covers both.Before you s...
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Sharan created an article,
Reduce message filtering and opt-outs in your texting campaigns
Every CallHub account must keep its message error rate and opt-out rate within the limits set by telecom carriers. This article explains both rates and the practices that keep your Text Broadcast a...
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Sharan created an article,
Compliance message in the initial texts
Noticed an opt-out line attached to your outgoing texts? CallHub adds it automatically to meet US carrier regulations, and drops it once the contact replies. This article explains when the line app...