Ashish Rathod
- Total activity 19
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 1
Activity overview
Latest activity by Ashish Rathod-
Ashish Rathod created an article,
Understand Texting Message Statuses
Learn what each message status in your texting campaigns means, so you can read your results and act on delivery problems. This is for anyone reviewing a Text Broadcast or a Peer-to-Peer campaign. ...
-
Ashish Rathod created an article,
Set up Branching Scripts in a Call Center campaign
Want your agents to see only the script sections that match what a contact says? This guide shows campaign managers how to build a branching script in a Call Center campaign, preview it, and unders...
-
Ashish Rathod created an article,
Make calls in a Call Center campaign as an agent
Ready to start calling? This guide walks you through joining a campaign from the agent console and working through your calls, from your first dial to saving your last survey response.Before you st...
-
Ashish Rathod created an article,
Suppress Contacts from a Call Center or P2P Texting Campaign Using a Suppression List
Want to skip certain contacts in a specific campaign without blocking them from all future outreach? A suppression list lets you exclude contacts from one campaign, for example, people your team al...
-
Ashish Rathod created an article,
Suppress Contacts from a Call Center or P2P Texting Campaign Using a Suppression List
Want to skip certain contacts in a specific campaign without blocking them from all future outreach? A suppression list lets you exclude contacts from one campaign, for example, people your team al...
-
Ashish Rathod created an article,
Add user roles (Sub-Admin or Collaborator) to your CallHub account
Want your teammates to help run campaigns from your CallHub account? User roles let a co-user log in to the same account with their own credentials. This guide explains the two roles: Sub-Admin and...
-
Ashish Rathod created an article,
Call Center Campaign Overview Statistics - Explained
Want to know how your Call Center campaign is performing? The campaign Overview page shows you every key number in one place: how many contacts you've reached, how calls ended, what texts went out,...
-
Ashish Rathod created an article,
Set up inbound calls for a Call Center campaign
Want the contacts who call you back to reach a live agent? Enable inbound calls on your Call Center campaign, and callbacks are routed to your agents during Operational Hours and logged like any ot...
-
Ashish Rathod created an article,
What Is 10DLC? Registration, Requirements, and Messaging
10DLC lets you send high-volume text messages to US phone numbers from a regular 10-digit local number without your messages getting filtered as spam. This article explains what 10DLC is, why US ca...
-
Ashish Rathod created an article,
Set up a Call Center campaign
Want your agents calling contacts, capturing survey answers, and sending follow-up texts all from one campaign? Here's how to set one up in CallHub. This guide is for campaign managers and admins.A...