Vinay Sharma
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Activity overview
Latest activity by Vinay Sharma-
Vinay Sharma created an article,
Messaging Insights: Managing message error rates for SMS campaigns
The CallHub application sends messages to the telecom carrier and gets message status as a returned response. Here are some vital insights. The message error rate is the actual ratio of failed mess...
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Vinay Sharma created an article,
Best Practices for Reducing the messaging opt-out(s)
Your contacts who receive text messages from your organization can opt out to maintain their privacy, or they are not willing to participate. They can do this by replying with a few keywords, which...
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Vinay Sharma created an article,
Best Practices for Reducing the message error rate
Carriers are strict about error rates to reduce malicious activity. Are you suffering? Know these best practices to reduce the message error rate. The error rate is the ratio of failed messages ove...
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Vinay Sharma created an article,
Calling Insights: Unanswered call rate and Average call duration for Call Center campaigns
Follow best practices while calling to ensure you comply with the telecom regulations. Get complete insight into your calling from the Analytics dashboard. CallHub offers a calling platform and is ...