Tarun
CallHub Support Team- Total activity 226
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Recent activity by Tarun-
Upload contacts in CallHub
In this section, we show you how to bulk import contacts into CallHub. Below are the steps to follow. Create a CSV file of your contacts - The contact and mobile numbers of international contacts ...
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Link an existing contact to multiple contact lists
This article will help you with steps to link the same contact with more than one contact list. You can do this manually by following the below steps. Step: 1: Search a contact in CallHub by name o...
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How Contact Assignment Works in Peer-to-Peer Texting Campaigns
Peer to Peer Texting campaigns allows agents to have real-time conversations with people. Contact assignment makes campaigns more efficient. To make your campaign successful, it is important that y...
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How can I call/text contacts based on their timezone?
CallHub allows you to run campaigns in a specific timezone. This gives you peace of mind that your calls are going out when your contacts are available at the right time. Under schedules, you have ...
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CallHub Texting Message Statuses
Message status refers to the current state of message delivery. CallHub maintains the status value that describes the outcome state of the message delivery. The telecom carrier sends this informati...
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How to create Sub-accounts and manage credits?
Sub-accounts help in managing different/multiple accounts under one roof. Here's how to create sub-accounts in CallHub and manage credits. Sub-accounts are independent accounts that are linked with...
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Key Elements of an Effective 10DLC Call-to-Action
A Call-to-Action (CTA) is a critical element in 10DLC messaging that ensures consumers provide explicit consent to receive text messages. It communicates the purpose of the messaging program and in...
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How to use Tags feature in your campaigns?
Add tags to your contacts for specific action(s). Generate accurate reports using these tags from CallHub or the CRMs you have integrated. Using the Campaign Tags Feature, You can provide agents an...
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Contact Household
CallHub has "households" to keep lists clean and campaigns optimized. Here, all contacts with a common number are clubbed in one household. Suppose your contact list has contacts that belong to dif...
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How to upload and record an audio in CallHub
CallHub system allows you to upload an audio file or record an audio and use it in your Call center or Voice broadcast campaigns. The below steps will help you on how you can upload, record, and l...