Tarun
CallHub Support Team- Total activity 238
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Recent activity by Tarun-
How to setup Voice Broadcast & Call Center Campaign with Dynamic Caller ID?
Dynamic Caller ID allows you to match the region (state/capital/largest city) of the person called. When people recognize the Caller ID as local, they are more likely to pick up, improving your cam...
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Voice broadcast Campaign with Luminate Online
In this article, we will discuss how to set up a Voice broadcasting campaign using the Luminate Online integration. Before creating a Voice broadcast campaign, please ensure that you have connected...
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Peer to Peer Texting Reports
A peer-to-peer texting campaign allows you to send batches of text messages with your agents/volunteers. Here's how to study P2P reports. Once your campaign is finished, you can generate SMS report...
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Call hangup causes for Voice and Call Center Campaigns
Calls made in Voice broadcast and Call center campaigns terminate with multiple reasons either due to network failures or if the user is busy or invalid number formats. Typically the call failures ...
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SMS Campaigns with Luminate Online
Integrating your Luminate Online account with CallHub can enhance texting campaigns. See how to do that for all texting tools on CallHub. In this article, we will discuss all options available for ...
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Upload contacts in CallHub
In this section, we show you how to bulk import contacts into CallHub. Below are the steps to follow. Create a CSV file of your contacts - The contact and mobile numbers of international contacts ...
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Link an existing contact to multiple contact lists
This article will help you with steps to link the same contact with more than one contact list. You can do this manually by following the below steps. Step: 1: Search a contact in CallHub by name o...
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How can I call contacts based on their timezone?
CallHub allows you to run campaigns in a specific timezone. This gives you peace of mind that your calls are going out when your contacts are available at the right time. Under schedules, you have ...
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CallHub Texting Message Statuses
Message status refers to the current state of message delivery. CallHub maintains the status value that describes the outcome state of the message delivery. The telecom carrier sends this informati...
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How to create Sub-accounts and manage credits?
Sub-accounts help in managing different/multiple accounts under one roof. Here's how to create sub-accounts in CallHub and manage credits. Sub-accounts are independent accounts that are linked with...