Mahesh Nayak
CallHub Support Team- Total activity 441
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Articles
Recent activity by Mahesh Nayak-
Generating Reports for Multi Select Questions in a Campaign.
The option to generate a report for the Multi Select Question is pretty simple. To generate a report, you need to navigate to the Results section in the Campaign that you have set up Multi-Select. ...
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Basic 10DLC registration flow
The below flowchart explains the basic flow for 10DLC registered texting in the United States.
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What are the available Conditions on Workflow 2.0?
We have already discussed all the Triggers and Actions in the earlier articles. Now, the conditions are divided into two types: “Wait” and “If/Else.” 👉 The Wait condition is simple—it adds a delay ...
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Relational Organizing - FAQs
Can I still use the Relational Organizing campaign even if I don't have a contact list to match my volunteer network?Yes, you can set up the Relational Organizing campaign with the contact list ava...
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Compare Agents, Agent Recruitment and Agent Activity - Leaderboard
Generate reports for your agent's performance in the campaigns along with a visual breakdown using our Analytics tool. CallHub analytics also allows you to generate data based on the agent activiti...
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Stats and Campaign Results for Inbound Calls on Call Center Campaigns
CallHub's Inbound Calling allows contacts to reach out if they missed your call. Here's how to measure that success metric in your account. In the CallHub dashboard, the details for the Inbound cal...
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How to make calls using a Power Dialer from the CallHub mobile app?
Get dialing on the go! If your agents are new to CallHub's mobile app, this article guides them on how to conduct a Power dialer campaign. Power Dialer allows you to control the call rate as an age...
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Validate a new number as Caller ID
On CallHub, you can add more than one number and use it as a Caller ID for your campaigns. This can be done from the Numbers section by validating a new number. You need to navigate to Numbers > Va...
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Export and Delete contacts
In this article, we will discuss step-by-step procedures to Export and delete contacts from your CallHub dashboard. Export contacts Step 1: Navigate to 'Contact List' in the sidebar. Step 2: S...
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SMS Error Codes
Got an SMS error code on CallHub? We break down all common errors our carriers throw along with their reasons. This is your cheat sheet. The CallHub system sends messages through the telecom carrie...