Mahesh Nayak
CallHub Support Team- Total activity 441
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Articles
Recent activity by Mahesh Nayak-
How to use Smart Insights in a Call Center campaign?
The Smart Insights for Call Center campaigns can be enabled from the AI-powered step during the campaign creation flow. Here, you can see two options: Call Sentiments and Contact Categorization. Yo...
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How to set up a Relational Organizing Campaign?
Relational organizing is the most effective way for campaigns and organizations to grow their reach and engage people authentically. A relational organizing campaign can be set up in three simple s...
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How to setup a Workflow on CallHub?
A workflow is a combination of a trigger, conditions, and actions that are performed through automation. To achieve the desired outcome, it is always required to visualize the necessary elements th...
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How to setup a greeting and hold music for incoming calls on Call Center campaign?
A good greeting message will keep your inbound callers on the line and prevent churn. Here's how to set it up on your call center campaigns. While setting up Inbound calls in a Call Center campaign...
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What are DKIM and Return Path records? Why do I need them?
DKIM (Domain Key Identified Mail) ✉️🔑DKIM links a domain name with an email. It allows the recipient’s mail server to verify that the sender is authentic. How DKIM Works ⚙️ You send an email from...
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How to reset the password of my agent account?
You may encounter a situation where you don't have the password handy, like you have saved it in browser cookies. Or the current password is not working for you. In such scenario(s), we request you...
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How much will I be charged for registering my brand and campaigns?
To enable 10DLC on your CallHub account, you need to pay for the brand and campaign registration. Here's a breakdown of the fees for 10DLC. While brand registration is a one-time setup fee, you wil...
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How to import contacts to CallHub?
In CallHub, you can add contacts in two ways, individually or in bulk, using a CSV file. In this article we'll cover both methods on importing contacts CallHub.Adding Individual ContactsClick Cont...
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How to rent a Number For SMS Campaign?
In SMS Campaigns, you need to rent a number to use it as the Sender ID/Caller ID. Below are steps on how to rent a number while creating SMS Campaigns. SMS Broadcasting Campaign The option to rent ...
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What are user-roles and how to add user-roles in CallHub?
CallHub gives you the ability to add user roles to your account with which your co-user can log in to the same account and access the campaigns, the progress of the campaigns, and much more. We hav...