Tarun
CallHub Support Team- Total activity 238
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Articles
Recent activity by Tarun-
Call hangup causes for Voice and Call Center Campaigns
Calls made in Voice broadcast and Call center campaigns terminate with multiple reasons either due to network failures or if the user is busy or invalid number formats. Typically the call failures ...
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SMS Campaigns with Luminate Online
Integrating your Luminate Online account with CallHub can enhance texting campaigns. See how to do that for all texting tools on CallHub. In this article, we will discuss all options available for ...
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Upload contacts in CallHub
In this section, we show you how to bulk import contacts into CallHub. Below are the steps to follow. Create a CSV file of your contacts - The contact and mobile numbers of international contacts ...
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Link an existing contact to multiple contact lists
This article will help you with steps to link the same contact with more than one contact list. You can do this manually by following the below steps. Step: 1: Search a contact in CallHub by name o...
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How can I call contacts based on their timezone?
CallHub allows you to run campaigns in a specific timezone. This gives you peace of mind that your calls are going out when your contacts are available at the right time. Under schedules, you have ...
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CallHub Texting Message Statuses
Message status refers to the current state of message delivery. CallHub maintains the status value that describes the outcome state of the message delivery. The telecom carrier sends this informati...
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How to create Sub-accounts and manage credits?
Sub-accounts help in managing different/multiple accounts under one roof. Here's how to create sub-accounts in CallHub and manage credits. Sub-accounts are independent accounts that are linked with...
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How to use Tags feature in your campaigns?
Add tags to your contacts for specific action(s). Generate accurate reports using these tags from CallHub or the CRMs you have integrated. Using the Campaign Tags Feature, You can provide agents an...
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Contact Household
CallHub has "households" to keep lists clean and campaigns optimized. Here, all contacts with a common number are clubbed in one household. Suppose your contact list has contacts that belong to dif...
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How to upload and record an audio in CallHub
CallHub system allows you to upload an audio file or record an audio and use it in your Call center or Voice broadcast campaigns. The below steps will help you on how you can upload, record, and l...