Mahesh Nayak
CallHub Support Team- Total activity 441
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Articles
Recent activity by Mahesh Nayak-
Enable AI capabilities in Peer-to-Peer Texting using Elevate
Elevate brings AI-powered assistance to your Peer-to-Peer Texting campaigns, helping agents manage conversations more efficiently. This guide walks campaign admins through enabling Elevate and conf...
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Email Management for CallHub Users
CallHub sends email notifications to keep your team informed — things like contact list upload summaries, low credit alerts, compliance updates, and more. By default, these emails go to the account...
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Campaigns: Archive and Drafts
Managing campaigns takes time and effort. Whether you are setting up a new calling campaign or reviewing an older one, CallHub gives you two features to make your work easier: Campaign Drafts and C...
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Unified Goals Dashboard
As a campaign manager, you run a lot of moving parts — phone banks, text messages, surveys, emails — all at once. But until now, there was no easy way to see how all of it was working together.The ...
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Smart Call Recording set up in Call Center Campaigns
Smart Call Recording allows you to stay compliant with the call recording laws for every state. The system automatically categorizes the contacts based on a specific criteria but also gives you the...
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Smart Recording and Call Intelligence
Call recording laws in the United States can be confusing. Different states follow different consent rules, and when calls involve participants in multiple states, compliance becomes even more impo...
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Direct campaign links for Call Center and P2P Texting campaigns
As a campaign manager, you can share direct links so agents and volunteers join your campaign instantly—without searching for it on the platform. This guide explains the two types of links availabl...
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Pre-activated Agent creation on CallHub
As a Campaign Manager, you can now create ready-to-use agent accounts instantly—without waiting for email activation. This feature helps you onboard volunteers faster and start campaigns without de...
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Introduction: Segments in CallHub
Segments are sub-groups of contacts created from your main contact list based on specific rules or conditions. Using segments, you will be sending messages only to the right audience, instead of bl...
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CallHub Compass - All you need to know.
1. How does texting work in Compass?Compass uses a platform free trial number to let you create and test texting campaigns.This trial setup is available only in the US due to 10DLC requirements.Eve...