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General

General User Queries

  • How to create and activate my account?

    You can create a CallHub Account by signing up here.   We provide two Account types, i.e, Automated Calling and Manual calling(Collective Calling). Automated:  Automated Type is the most popular as it...

  • How To - Contacts

    Add a single contact with ‘Quick Add’ This section tells you how to add a single contact to the phonebook. Step1: Click on 'CONTACTS in the sidebar. Alternatively, you can browse tohttps://app.callhub...

  • How to upload contacts in CallHub

    In this section, we show you how to bulk import contacts into CallHub. Below are the steps to follow. Step 1: Create a CSV file of your contacts. The contact and mobile numbers of international contac...

  • How To Upload and Record Audio in CallHub

    CallHub system allows you to upload an audio file or record an audio and use it in your Call center or Voice broadcast campaigns. Below steps will help you on how you can upload, record and listen or ...

  • Why Do I See Not Enough Credit to run a campaign?

    CallHub makes sure that you have enough credits to run your campaigns and you may come across an error message showing Not enough credits to run a campaign. This message could show up for multiple rea...

  • How To Change/Update Credit Card

    Once you add credits using a credit card to your CallHub account, it gets saved in your account for future use. In order to change/update card details, you just need to use your new card and add credi...

  • Dynamic Caller ID

    Dynamic Caller ID adds local presence to your campaign, which means, it helps you to show a local number as Caller ID when the calls are dialed to your contacts. This increases the answer rate as peop...

  • Deleting Contacts and phonebook

    In CallHub, you can either delete a phonebook (including contacts) or delete a single contact. Below are the steps for deleting a single contact or multiple contacts. Deleting a Single contact: Step 1...

  • How to use privacy settings for Call Center Campaigns?

    Privacy Settings Page helps you hide information about your leads/voters from the call center agents. By default, all fields for a contact such as the phone number, mobile number, name, email address ...

  • How to send Callcenter call details to Google sheet with Customfield data?

    Prerequisites: Zapier Account Google Sheet with headers(details that you wish to fill in Sheet) CallHub API Key CallHub event (cc.notes) Test Call Center Campaign in CallHub Steps  Log in to your Zapi...