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Voice Broadcast

All about Voice broadcast Campaigns

  • How can I call a contact based on their Time Zone?

    Use Timezone of the contact option in a Voice Broadcast Campaign allows you to reach contacts at a specific time in their time zones. For instance, if you have contacts in EST and PST time zone, and y...

  • Voice broadcast Reports

    While running a Press 1 campaign you can generate the reports for all users who have pressed a transfer digit from the Transfers tab of the campaign. Here, you can either get the details for each tran...

  • Voice Broadcasting Campaign Overview Statistics

    CallHub shows all details and total cost spent in the Overview tab of the campaign. This allows you to see the summary of the campaign. Details: Completed - this refers to the total percentage of cont...

  • How To Setup Voice Broadcasting Campaign?

    Voice Broadcasting campaign allows you to call a large number of contacts simultaneously. You may also play your recorded message and let them press - 1 to transfer calls to an agent or ask the caller...

  • Call hangup causes for Voice and Call Center Campaigns

    Introduction Calls made in Voice broadcast and Call center campaigns terminate with multiple reasons either due to network failures or if the user is busy or invalid number formats. Typically the call...

  • How to setup Voice Broadcast & Call Center Campaign with Dynamic Caller ID?

    Using a Dynamic CallerID block gives the ability to match the region (state/capital/largest city) of the person called. People recognize the CallerID and are more inclined to pick up. This helps the u...