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General

  • How to create Sub-Accounts and manage credits

    Sub-accounts are a good way of managing different accounts under one roof. Sub-accounts are independent accounts that are linked with the master account. They run their own campaigns and have a separa...

  • Possible card payment failure

    Having issues with card payments? While recharging your account, sometimes you run into issues with your card payments. You may refer to common errors, their details, and resolution below. The Zipcode...

  • What are Celebrity Recordings?

    Celebrity recordings are used when you need to ask someone to record a voice message for you. This is how it works: You generate a PIN in CallHub and provide the phone number and PIN to the person who...

  • What Time Zone is used for the Start and Stop times for campaigns

    In scheduling the campaign the timezone considered for the ‘Daily Start Time’ and ‘Daily Stop Time’ depends on the timezone of the account. By default your timezone is set to the timezone of your loca...

  • Where can i find the details of the calls made in my campaign?

    For Voice campaign: The details of all the ‘Transfered calls’ can be found in the ‘Overview’ tab of the campaign. Complete details of all the calls can be found at https://app.callhub.io/voipcall_repo...

  • Call Dispositions in CallHub

    This section describes all the Call Dispositions in CallHub. Disposition Description ANSWER User answered the call. BAD_NUMBER It is invalid number. This number is added to CallHub’s Do not call list....

  • Agent Signup page

    CallHub allows you to publish a form at your website from where your agents/volunteers can sign-up directly into your account. You can then assign them to required campaign from your CallHub account. ...

  • How to add Credits?

    You can recharge /add credits to your account by clicking the $ sign after logging into your account. Now you need to select the amount from drop down, add your card details and proceed with the payme...