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  2. FAQs
  3. General

General

  • How to report an issue?
  • How DNC works in Campaigns?
  • CallHub Address for FEC submission
  • Browser calls not working?
  • Why my account is charged when I am not running any campaign?
  • How are calls charged in call centre campaigns?
  • How to request a feature
  • How To Upload and Record Audio in CallHub
  • How To Change/Update Credit Card
  • Why is a number that I rented not present during SMS campaign creation?
  • Can I use my phone number as Caller ID for text messages?
  • Where to find recordings?
  • How to use privacy settings for Call Center Campaigns?
  • How to add Custom fields in CallHub.
  • How To Listen To Recordings
  • Which countries are supported by CallHub.
  • How to add Credits?
  • Where can I get W9 form?
  • How to create and activate my account?
  • Why Do I See Not Enough Credit/Low Credits to run a campaign?
  • Agent Signup page
  • Why is my campaign not working? Things to check.
  • Call Dispositions in CallHub
  • Where can i find the details of the calls made in my campaign?
  • What are Celebrity Recordings?
  • What Time Zone is used for the Start and Stop times for campaigns
  • How to change/Stop Hold Music
  • How To Add Agents in CallHub
  • Possible card payment failure
  • How to create Sub-Accounts and manage credits
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