Mahesh Nayak
CallHub Support Team- Total activity 434
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Articles
Recent activity by Mahesh Nayak-
How to set up a Text to Donate Campaign on CallHub?
In this article, we will understand how to set up a Text to donate campaign using a rented number and a keyword. To start with, you need to navigate to Campaigns > New campaign > Text to Donate Cam...
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Text to Donate - A Simple Guide to Modern Fundraising
In today's fast-paced world, convenience is key, especially when it comes to helping others. That’s where Text-to-Donate comes in: a modern, mobile-friendly fundraising method that allows people to...
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Unable to make calls in the browser
Agents may encounter issues making calls from the browser. This article explores common suspected elements that may lead to this trouble. CallHub allows agents to make calls after joining the camp...
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"Could not connect to the campaign" error on browser calls
Did you get a "Could not connect to the campaign" error on browser calls? There's a simple fix. Enable this permission and resume calling. In the Call Center Campaign, agents may run into an error ...
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"Campaign not scheduled to make calls" error
Did your agents get a "Campaign not scheduled to make calls" error? Here's why that happens and how you can fix the issue to start calling. In the call center campaign, agents may run into an error...
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FAQs: Text to Donate Campaign
Can I send MMS using the Text to Donate campaign?Yes, the text-to-donate campaign supports sending Multimedia messages. Why am I getting an error "Please embed at least one valid URL..." while sett...
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Uploading Bulk agents on CallHub.
Manual agent onboarding creates significant inefficiencies for large campaigns. Adding agents individually requires repetitive data entry, delays from email-dependent activation links (often lost i...
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FAQs: Contact to Agent mapping in P2P and CC campaigns
Does the agent mapping work for all the dialers in a Call Center campaign? No, the mapping is setup only for Power and Preview Dialer. What happens if I dont include the agents that are assigned to...
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How to set up contact to agent mapping on CallHub?
Contact-to-agent mapping on CallHub can be done manually or using the Import contacts functionality, which uses a CSV file. Note: When mapping contacts to agents using a CSV file, you need to incl...
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Enhancing Outreach: Assigning Agents to Specific Contacts for Consistent Engagement
Assigning agents to specific contacts in your calling or texting campaigns is a strategic approach that enhances personalization, builds trust, and improves overall campaign effectiveness. This met...