Oliver
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Recent activity by Oliver-
All mapped fields should be a part of the downloaded results.
PlannedWe uploaded new lists and campaigns. The cvs file we uploaded had several headings we mapped including an 8 digit number that starts with 8 mapped under call map heading "job title". When we retrie...
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Agents in call center campaign MUST be able to get text responses in real-time for contacts.
Agent calls a contact. The contact is on the phone and he texts back "can you call me in 10 minutes?" The contacts assume that the agent is able to see in real-time text messagesYou can look in our...
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Ability to remove or change contact without stopping campaign
We need an ability to remove and change the contacts from a running campaign. Currently, we have to stop the campaign when we want to remove contacts which results in all agents getting kicked off....