CallHub is fully compliant with the Telecom Carrier regulations and has recently updated fair usage policy to accommodate it. We believe that CallHub customers must have visibility about the messaging outreach stats & overall campaign performance.
Telecom regulations are getting strict to stop malicious activities over the networks and strengthen good & genuine players. We firmly believe that it will help CallHub customers to have maximum outreach with the campaigns.
CallHub made a few additions to provide more insights to CallHub customers about the messaging campaign performance, like:
1. Text messages statuses with stats. You can check it here.
2. We send automated email notifications to call customers if the message error rate & opt-out rates are more than the permissible limit.
3. The campaign dashboard has a new insights page.
I know it's a hard push for our customers, but it will allow good players to have the capacity & outcomes that they deserve. I request you to have a detailed look at best practices and the articles we listed above.