How to setup SMS campaign with NationBuilder in CallHub

This article helps you set up an SMS campaign with NationBuilder.

You need to follow below steps :

• Connect to NationBuilder in CallHub.
• Go to 'New campaign' and select  'SMS Broadcasting'.
• Select a NationBuilder list
  
• In the 'Script' tab of the campaign, there is an additional NationBuilder Integration section. The following are the fields in the section.
  • Contact type field - This field is a list of contact types imported from NationBuilder. This field has to be selected to log data back to NationBuilder.
  • Sent Tag - This tag value will be added to all the contacts to whom the message is sent.
  • Response Tag - This tag value will be added to the contact when the response is received from this contact.
  • Custom Field Slug - This field can be used for the custom field of the NationBuilder contacts. The text message from and to the contacts will flow to this custom field in NationBuilder.

• Set the information in the 'Settings' tab and click on Finish.

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Create Trigger Keyword

• Create a Trigger keyword for an SMS campaign. All the trigger data is also logged back into NationBuilder.

  • In the 'RSVP NationBuilder Event' section, select the appropriate nation.
  • Select the event to be rsvp to.
  • Set the different tags for the contacts for different keywords.
  • Replies for keywords 'STOP', 'REMOVE' update the 'Do not call' in NationBuilder for the contact. 

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Check the data logged back in NationBuilder.