Spam Label Shield is a real-time monitoring system that helps identify the health of your campaigns and the numbers used as Caller ID in your calling campaigns. This system indicates exactly when a number is marked as Spam, who marked it as Spam and replaces the Caller ID of your campaign with a new number.
Note: You will be charged for every new number rented to your account.
The main idea of Spam Label Shield is to avoid unnecessary call blocking and call labeling and improve the call deliverability of your campaigns.
How to enable Spam Label Shield?
Spam Shield can be enabled from the "Targeting" tab under "Advanced Settings" while setting up a Call Center campaign. You need to click on the slider to enable it or turn it off if already enabled. The below image shows how to enable "Spam Label Shield."
Here, you can also view the call health of your campaigns by clicking on "View Call health" to get an idea of how your campaigns are doing in terms of call pickup rates.
Next, you may follow the usual steps to set up the Call Center campaign and start dialing calls to your contacts.