Every brand is assigned a specific texting rate and sending limit per day by the Campaign Registry based on the brand. Hence, you might see a message on your CallHub dashboard that reads, "You have hit your text limit."
The warning message means that you have utilized the allotted limit of sending messages through 10DLC numbers for that period(24 hours). The limit will reset at 12 AM PST.
What can you do?
In such cases, we recommend you continue messaging using the usual 10 digit SMS-enabled numbers on your account.
1. You may rent numbers from the "Texting" section of your CallHub dashboard under "Numbers" and create a new campaign to continue sending messages.
2. Rent a Shared Shortcode with us, for high messaging throughputs and better deliverability rates.
3. For Peer to Peer Texting, you may rent an Adaptive Texting Block to achieve better message sending rates in less time.
4. Apply for a Dedicated Shortcode with us. Click here for the complete details.